Question- Can your customer sue you if your employee disparages him? Short Answer- Yes! Just ask Hertz Rent-A-Car, as it was recently sued by a customer alleging negligent supervision, training, and retention. The customer alleged that Hertz breached its duty by allowing employees to use a Hertz computer to post disparaging comments on Facebook that… More
Facebook Shaming is Almost Never a Good Idea
An Indiana company recently found itself on the losing end of a courtroom battle over a Facebook post. The dispute started when an employee decided to praise one co-worker and shame his colleague in connection with injury, recovery, and return to work. Specifically, the co-worker posted: Isn’t [it] amazing how Jimmy experienced a 5 way… More
Open Question — What Can You Do About Employees On Social Media?
The NLRB has inserted itself– in a BIG way – into the social media conversation by aggressively attacking companies that try to control their on-line reputation. In Kroger Co. of Michigan and Anita Granger, as a recent example, an Administrative Law Judge (ALJ) with the National Labor Relations Board (NLRB) ruled that the Kroger Company’s online… More